Privacy Policy

This Privacy Policy describes how Tri Tech Services LLC collects, uses, and protects your personal information. We are committed to ensuring the privacy and security of your information.

1. Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, address, phone number, email address, and vehicle information, which you provide when requesting our services or contacting us.
  • Payment Information: When you make a payment, we collect payment details such as credit card information. This information is processed securely through our payment gateway.
  • Website Usage Data: We collect information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit. This information helps us improve our website and services.
  • Cookies: We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and track website usage.

2. How We Use Your Information

We use your information for the following purposes:

  • Providing Services: To schedule and perform auto body repair services, communicate with you about your appointment, and process payments.
  • Customer Support: To respond to your inquiries, provide customer support, and resolve any issues you may have.
  • Marketing Communications: To send you promotional emails, newsletters, and updates about our services. You can opt-out of these communications at any time.
  • Improving Our Website: To analyze website usage data and improve the functionality and user experience of our website.
  • Legal Compliance: To comply with legal obligations and protect our rights and interests.

3. How We Share Your Information

We may share your information with the following third parties:

  • Service Providers: We share information with third-party service providers who assist us in providing our services, such as payment processors, email marketing platforms, and website analytics providers.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect sensitive information transmitted online.
  • Secure Storage: We store your information on secure servers and implement physical and electronic security measures to prevent unauthorized access.
  • Access Controls: We limit access to your personal information to authorized personnel who need it to perform their job duties.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time.

To exercise these rights, please contact us using the contact information provided below.

6. Cookies

We use cookies to enhance your experience on our website. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Phone: (818) 671-0259
  • Email: info@tritechservicesllc.com